> Does it work with Alligator clips only?
All lead cables have color-coded snap-ons that fit most alligator clips or can be used with your preferred brand of skin adhesive electrodes. We include a set of soft alligator clips with each purchase. We will offer additional connecting solutions in the near future.
> On how many computers can we install the software?
The number of software installations is not limited or restricted. Feel free to download on all of your computers that are compatible with the software.
> How many patients can be displayed with VET-ECG?
Only one at a time. Please use VET-Scout or DexSmart with CardioExplorer software to display multiple patients in parallel on a computer. Our cloud platform enables users to live-stream and watch up to 6 patients in a web browser (Avetana account purchase required)
> What is the max heart rate it can display?
VET-ECG is designed for humans but the software has been adjusted to display very fast paced animals. We use a FDA compliant calibrated simulator to measure the accuracy of the system but the simulators only go to 650 beats/min. Anything above will be displayed but not guaranteed.
> What if the Bluetooth connection is interrupted during ECG recording?
VET-ECG will save the data when the connection is restored except it is interrupted for a longer period. The live display will resume when connection is restored.
> How many patients can the database handle?
We have customers with 65,000 recordings and several thousand patients, your system hard drive sets the limit.
> Can we save the database outside the computer on our network or backup drive?
Yes and no. In order to function properly the main VMx00 database should be saved inside the computer hard drive. Please inquire for network installations, we offer a separate solution. (Network license, optional, purchase required to consolidate databases for up to 5 users). Or purchase access to our Avetana web server for backup and live-streaming to web browsers. WARNING: We definitely do not recommend using Microsoft Onedrive or similar platforms which may corrupt the database when syncing. Dropbox, Box, etc may be better but not guaranteed. Please contact us before moving your database from the hard drive to avoid data loss.
> How long will the Lithium battery last in the VET-ECG?
Longevity: We expect VET-ECG to have an operational use for 7-10 years with daily use and proper care
> How do I properly store VET-ECG if I won’t be using it for a few months?
If the system is not in use for a long time (several months or longer) then fully charge the transmitter and plug in the lead cable to turn on and keep system running for about 5hrs. Then unplug and store. This will deliver the best results for the battery. Do not store with full or empty battery, both of which are bad for the longevity of the battery.
> How many users do you have?
We have one ore more installations of VET-ECG in at least 3000 animal clinics and veterinary hospitals currently 29 countries. The human version is used in roughly 6000 clinics, ambulances, rescue helicopters, military and civil first responders. Mobile practitioners typically own one, clinics own 1-10 and telemedicine providers operate 500 or more VET-ECG in their network.