Order Cancellations

If you have to cancel your order, please inform us as soon as possible. Order cancellations are only permitted within 24 hours of purchase and may occur shipping charges that will not be refunded if the items are already on their way to you. Overnight deliveries will be charged the full shipping fees.
If you would like to cancel your order, please contact us here.

Product Returns

Things happen. In case we shipped the wrong item, quantity, the items came damaged upon delivery, or an already used product is deemed defective, then we gladly let you return it for repair or replacement. Please contact us first and do not send us anything without proper return authorization. We will create a call tag or return ship label for you and include cargo insurance to ensure the product is returned safely. Please complete the form below to initiate a product return. For reference, please use the relevant order confirmation, sales receipt or invoice number to help us identify the items.

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